VenusValley Live Support - Live chat for your
VenusValley LiveSupport has all the features to
enable you provide instant help to your customers -be
it sales, marketing or technical .You can take a quick
tour of features of VenusValley Live Support by looking at some
You will find chatting with visitors smooth
No ugly flickering and
refreshing like other webchats.
You can enable sound
notification to alert new messages as they
An organization can
have more than one operator to handle visitors. If one operator is
busy chatting with the first visitor, the next visitor will be
automatically routed to the next available
Chat window also
displays "user is typing" status like other industry standard
instant messengers like AOL, MSN or Yahoo instant
You can make specified
webpages pop up in new windows so that the visitor feels as if
websites are pushed.
Besides simple text
messages, you can include images in the
chat window to provide a very rich appearance to the
Using Canned responses/Actions menu, you can
quickly send frequently-typed messages and images while chatting
with the visitor.
Send transcripts of your entire chat
conversation with visitors via email with full time and
date stamp. Once transcripts are stored as email
messages in your hard disk, you will be able to search and
retrieve messages based on this date and time stamp given in the
- Monitor your page traffic
by viewing the list of visitors who come to your page in real
- You can fetch detailed
visitor information by clicking on the "?" button.
- You will hear
a sound when a new visitor arrives.
- Sound will alert you
again when the visitor leaves your site.
- You can invite the
visitor for chat(pro-active chat) by clicking on the "#"
Click here to see
a screenshot of an Operator Window showcasing Cars from their
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Infotech Ltd. All rights reserved.